Legal notice (Specified Commercial Transactions Act) — Skipbox

Effective: 9 November 2026. Last updated: 9 November 2026.

Japan's Specified Commercial Transactions Act requires this notice for Skipbox's plans (特定商取引法に基づく表記). The Japanese version says the same thing.

Item	Details
Seller	Fluxenic Inc.
Representative	Tomoya Fujita, Representative Director
Address	Shibuya Dogenzaka Tokyu Building 2F-C, 1-10-8 Dogenzaka, Shibuya-ku, Tokyo, Japan
Phone number	We disclose it without delay on request. Ask at hello@skipbox.dev.
Email	hello@skipbox.dev
URL	https://skipbox.dev
The service	Self-hosted runners for GitHub Actions. Skipbox runs the jobs of the private repositories of your GitHub organization or personal account ("organization" below), each in a new virtual machine that is destroyed after the job. It runs in Helsinki, Finland, on servers rented from Hetzner Online GmbH (Germany): our dedicated servers and, when they have no room for a job, on a Hetzner Cloud server made for that one job and deleted after it.
Prices	Shown and charged in US dollars. Every plan is billed monthly or yearly, with no charge per minute. A yearly plan is paid for the year in advance and costs 10 times the monthly price. - S: US$39 a month, or US$390 a year (4 vCPU and 8 GB of memory) - M: US$79 a month, or US$790 a year (8 vCPU and 16 GB of memory) - L: US$149 a month, or US$1,490 a year (16 vCPU and 32 GB of memory) - Trial: free, with no card (see Payment timing). You can hold any number of plans, in any mix; you pay the sum of their prices. All the plans in one subscription are billed the same way, monthly or yearly. No tax or fee is added to the prices shown.
Other charges	None from us. If your card is in another currency than US dollars, your card issuer converts the amount at its own rate and may add its own fee. GitHub doesn't charge for jobs on self-hosted runners today (read 8 November 2026). If GitHub starts to, GitHub bills you, and it isn't part of Skipbox's price (Terms Section 13).
Payment method	Credit or debit card, through Stripe.
Payment timing	When you subscribe, your card is charged for the first month, or with yearly billing for the first year. Then it is charged for a month automatically on the same day each month, or for a year on the same day each year, until you cancel. If you add plans while you pay, your card is charged at once for the added plans for the rest of the current month (or year) (the amount is shown before you pay), and from the next renewal for all your plans. The trial needs no card and costs nothing. When it ends, it doesn't turn into a paid plan by itself.
Delivery	Your organization's jobs can run as soon as your payment goes through. We take an order only when our servers have room for the plans. If your organization's first job doesn't start within 10 minutes of its turn, we refund every payment for that subscription in its first period in full automatically (see Returns and cancellation).
Contract period and renewal	A subscription that renews automatically every month, or every year with yearly billing. Until you cancel, your card is charged the price of your plans on the same day each month, or each year. If you add plans while you pay, your card is charged at once for the added plans for the rest of the current month (or year) (the amount is shown before you pay), and from the next renewal for all your plans. To switch between monthly and yearly billing, write to hello@skipbox.dev. The switch takes effect at your next renewal: we reply with the new price and the date it is charged, and change nothing until you confirm by email. The period you have paid for isn't refunded.
Returns and cancellation	Because this is a digital service, there are no returns. Only the person who installed the Skipbox app on your organization (on a personal account, its owner) can buy plans for it. That person opens the billing portal from the billing link on your organization's page on skipbox.dev and can cancel there at any time. Your plans run to the end of the month, or with yearly billing the year, you have paid for, and your card isn't charged again. Adding plans after you cancel withdraws the cancellation: your plans renew again. To have fewer plans, cancel in the billing portal, or write to hello@skipbox.dev and we change them. If, in the period a new subscription's first payment covers (its first month, or its first year with yearly billing), your organization's first job doesn't start within 10 minutes of its turn (time it waits behind your own running jobs doesn't count), we refund in full automatically every payment for that subscription in that period, plans added included, end all its plans at once, and email you. A job you cancel or that Skipbox refuses doesn't count; the next one does. If no job has its turn in that period, this refund doesn't apply. If you ask within 30 days of your organization's first payment for Skipbox, we refund in full that payment and every other payment for the same subscription, whether for a month or a year, and all its plans end then. Ask by email to hello@skipbox.dev. If we end Skipbox or your plan, or make a change that reduces what your plan includes or is worse for you, before the end of a period you have paid for, we refund the part of the payments for that period for the days left in it. If you cancel because of such a change before it takes effect, your plans end when it takes effect and we refund the same way. If we close your account for a serious or repeated breach of the Terms, we refund the part of the payments for the current period for the days left in it, less the loss the breach actually caused us. Otherwise we don't refund a month or a year, or part of one, including when you cancel partway through a month or a yearly plan's year, except where the law requires it. If a renewal payment fails, we email you on the day it fails and 3 and 6 days later, and Stripe tries the card again on its own schedule. If the payment still hasn't gone through 7 days after it first failed, Skipbox stops taking your organization's jobs. Your plans stay open while Stripe keeps trying: if a later try succeeds, your jobs run again until the end of the month (or, with yearly billing, the year) that payment covers, which began on the renewal date. Until the payment goes through or the plans end, no new plans can be bought for the organization. To avoid a later charge, cancel in the billing portal.
System requirements and what you need	- A GitHub account, and a GitHub organization or your personal GitHub account - Private repositories there that use GitHub Actions - On an organization, an owner of it to install the Skipbox CI app; on a personal account, its owner to install the Skipbox (personal) app - `runs-on:` changed in the workflows of the jobs you want Skipbox to run - The latest Chrome, Firefox, Safari or Edge, to open skipbox.dev
Conditions of sale	- Skipbox runs jobs only from private repositories. It doesn't run jobs from public repositories. - Each plan covers one organization. An organization can hold any number of plans; its capacity is the vCPU of those plans added together. A job runs at a size no larger than the largest plan you hold: with only S plans, 4 vCPU jobs; with an M, up to 8 vCPU; with an L, up to 16 vCPU. Skipbox refuses a larger job and shows why on your organization's page. - Only the person who installed the Skipbox app on the organization can buy plans for it; on a personal account, its owner. - While we offer trials: one trial per organization and one per GitHub user, with an email address we can write to. It starts at your organization's first job on Skipbox and lasts 7 days or 3,000 job-minutes, whichever comes first, and when our servers are busy its jobs can wait longer than paid jobs. - A job can run for up to 6 hours, counted from when its virtual machine starts. - A job that doesn't fit in your organization's capacity together with its running jobs waits until it does.
Notes	Part of Stripe's checkout page, receipts and your card statement may show the name of Convika, a service Fluxenic also runs.